Tuesday, July 19, 2016

Getting Customer Reviews

How To Get Audio/Video/Photo Customer Reviews For Your Small Business Customer reviews can be so helpful to a company.  Video and photo gives you an added advantage of add authenticity to the review as well as search engine ranking power. An often overlooked method of collecting online customer reviews is READ MORE....


The post Getting Customer Reviews appeared first on Compass Rose Consulting.

Thursday, July 7, 2016

Local Marketing Strategies for Your Offline Business . http://www.crconlinemedia.com/local-marketing-strategy/ Local Marketing: Is Your Offline Business Online? Is It Online Well? Great info graphic on the advantages and benefits of bringing your offline business online. You probably recognize yourself in some of the statistics. Critical pieces for developing your local marketing online presence are: 1. Web... Donna Lynn Price

crconlinemonitor2Local Marketing: Is Your Offline Business Online? Is It Online Well?
offline businesses marketing online


Great info graphic on the advantages and benefits of bringing your offline business online. You probably recognize yourself in some of the statistics.

Critical pieces for developing your local marketing online presence are:


1. Web Presence and Blog.  At this point in the world of the Internet you must have a website.  We recommend a couple of different things.  One is a lead capture system using a squeeze page or landing page.  This enables you to capture the leads that are visiting your website.  You can see our lead capture in the upper right of this page.

But it is also vital to have a blog and be blogging regularly.  You can't just create a website and hope people find it.  You need to be continuously engaging and educating your audience.  In the graphic above you can see that sales increase when a business blogs. People want to get to know YOU and your company.  They can do that through a blog. AND you also build trust and rapport through the process. These both increase your sales in the long run.

2. Social Media -- 92% of all ONLINE adults use social media, but only 50% of small businesses are using social media to promote their business. Now these numbers aren't totally comparable.  BUT there is a very good chance that many of your customers and prospects are online and using social media.  If you are not there then you are losing business.  Social media is another venue for engagement, relationship building and another place to build yourself as an expert in your field.

If you are not currently on any social media then you need to seriously evaluate why.  If you just have your head in the sand hoping that it will all go away, then it is time to pull it out and figure out how to best represent your company on social media and use it effectively for increasing your business.

Is it possible that you are leaving thousands of dollars on the table because you don't like social media or you are afraid of it or you have another excuse to avoid being on....?

3. Local Search SEO -- Using Local Listing Sites for More Exposure

Many local business owners are challenged in the same ways:  they create a website and their social media presence but they DO NOT succeed in leveraging them to attract new customers.

New foot traffic is the goal and the key is using local directory listings, but is often forgotten or missed in creating an effective online strategy.

The World Wide Web is like a HUGE phone book or yellow page directory. You have to stand out to be noticed.

Local listings are worth the investment of time or money (to hire out). The benefit far exceeds the investment. it means taking the time to fill out forms on different local listing sites. A few of the local listing sites are part of the social media sites you are probably already on, which makes it easier to complete.

Two of the really popular sites are offered by Google. This search engine is in charge of Google+ Businesses / Google+ Local. Other popular local listing sites include CitySearch, Bing Local and Yahoo Local Listings.

Yelp is also another site that you want to claim your profile on. This not only helps you attract web attention, but it provides a place for local customers to review your business. So it's an effective way to convert potential customers into paying customers.

Be sure to completely fill out the profiles and provide as much information as possible about your company. Include things like: your office hours or business hours, phone number, contact info and website, as well as your other social media sites.  If you use a different URL for your mobile site, be sure that that is included too.

Completing a profile on these sites only solidifies your online presence and aids potential customers in finding during their business search.

Often the local listings that are found by web searches are perceived as more authentic and real than the typical web search results.  This is because here, they can access maps, customer reviews, videos, images and address verification to ensure authenticity.

Keeping this in mind, and actually taking the time to complete your local profiles can increase the business coming into you.

Comprehensive Local Marketing Strategy


A comprehensive local marketing strategy is needed for both online and offline businesses.  The Internet is a resource that is critical for both.  Increasing your online presence in ways that truly benefit your business just makes sense. Critical pieces of your marketing plan should include minimally -- a website and blog (can be one in the same), consistent social media presence, local listings, mobile friendly website, keyword optimization and SEO.  Don't be left behind. There are more customers out there for you!!

Pick up a copy of my Local Marketing Report!












Do Local Directories Matter? . http://www.crconlinemedia.com/local-directories-matter/ YES!  You WANT To Be In Local Directories!! Local directories are an important piece of the marketing puzzle.  You want to be sure that your company is listed correctly across the web. You can easily check your local score on our complimentary service: www.GetMyLocalScore.com In our customized rep... Donna Lynn Price

C Users Donna Desktop InfographicYES!  You WANT To Be In Local Directories!!


Local directories are an important piece of the marketing puzzle.  You want to be sure that your company is listed correctly across the web.

You can easily check your local score on our complimentary service:

www.GetMyLocalScore.com

In our customized report you will see several things.  One piece are the online directories and social media sites that you need to have a presence on.  The software will generate a score for HOW you are showing up!  The score reflects the industry averages and what we are seeing for YOUR business.

In addition, we will check what reviews are out there about your company.

Did you know that there are directories that are creating profiles for you and you need to claim them!

10 Facts You Never Knew about Local Directories:


·       Searches within local directories account for a whopping 10 billion of the searches that are made every month. (GetListed.org)

·       At the end of 2014, YouTube overtook Facebook as the largest social networking site, with 165 million active users. At the same time, Facebook dropped to approximately 160 million active users. (CompetePRO)

·       At the end of 2014, Google+ Business had 540 million active users. (http://gokyros.com/a-beginners-guide-to-google-my-business/)

·       Customers are 31% times more like to use a business with “excellent” online reviews. (http://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/)

·       In 2015, 88% of users say that they treat positive reviews just as they would getting a personal recommendation from a friend or family member. That's up from 79% in 2014. (http://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/)

·       Yelp currently has over 90 million local reviews. (http://expandedramblings.com/index.php/yelp-statistics/)

·       Despite that, there are still 87 per cent of small businesses that don't use review sites such as Google+ Business or Yelp. (mashable.com)

·       When online consumers shop online, 73 per cent of the time they were also searching for a store location. (online-behavior.com)

·       Half of the users looking for an online purchase do not start their search with a search engine, but rather through a local directory. (AT&T Small Business Technology Poll 2013 – yola.com)

·       50 per cent of customers who look for a local business through their smartphone call or visit that business within 24 hours. (https://think.storage.googleapis.com/docs/how-advertisers-can-extend-their-relevance-with-search_research-studies.pdf)

Pick up our Reputation Management Guide:
ecover












 

Wednesday, July 6, 2016

Do Local Directories Matter?

YES!  You WANT To Be In Local Directories!! Local directories are an important piece of the marketing puzzle.  You want to be sure that your company is listed correctly across the web. You can easily check your local score on our complimentary service: www.GetMyLocalScore.com In our customized report you will see several things.  One piece […]


The post Do Local Directories Matter? appeared first on CRC Online Media.

Do Local Directories Matter? . http://www.crconlinemedia.com/local-directories-matter/ YES!  You WANT To Be In Local Directories!! Local directories are an important piece of the marketing puzzle.  You want to be sure that your company is listed correctly across the web. You can easily check your local score on our complimentary service: www.GetMyLocalScore.com In our customized rep... Donna Lynn Price

C Users Donna Desktop InfographicYES!  You WANT To Be In Local Directories!!


Local directories are an important piece of the marketing puzzle.  You want to be sure that your company is listed correctly across the web.

You can easily check your local score on our complimentary service:

www.GetMyLocalScore.com

In our customized report you will see several things.  One piece are the online directories and social media sites that you need to have a presence on.  The software will generate a score for HOW you are showing up!  The score reflects the industry averages and what we are seeing for YOUR business.

In addition, we will check what reviews are out there about your company.

Did you know that there are directories that are creating profiles for you and you need to claim them!

10 Facts You Never Knew about Local Directories:


·       Searches within local directories account for a whopping 10 billion of the searches that are made every month. (GetListed.org)

·       At the end of 2014, YouTube overtook Facebook as the largest social networking site, with 165 million active users. At the same time, Facebook dropped to approximately 160 million active users. (CompetePRO)

·       At the end of 2014, Google+ Business had 540 million active users. (http://gokyros.com/a-beginners-guide-to-google-my-business/)

·       Customers are 31% times more like to use a business with “excellent” online reviews. (http://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/)

·       In 2015, 88% of users say that they treat positive reviews just as they would getting a personal recommendation from a friend or family member. That's up from 79% in 2014. (http://www.invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/)

·       Yelp currently has over 90 million local reviews. (http://expandedramblings.com/index.php/yelp-statistics/)

·       Despite that, there are still 87 per cent of small businesses that don't use review sites such as Google+ Business or Yelp. (mashable.com)

·       When online consumers shop online, 73 per cent of the time they were also searching for a store location. (online-behavior.com)

·       Half of the users looking for an online purchase do not start their search with a search engine, but rather through a local directory. (AT&T Small Business Technology Poll 2013 – yola.com)

·       50 per cent of customers who look for a local business through their smartphone call or visit that business within 24 hours. (https://think.storage.googleapis.com/docs/how-advertisers-can-extend-their-relevance-with-search_research-studies.pdf)